Sandi Coles' Expertise

·     TUPE / reorganisations etc.

o    TUPE and Change Specialist with the National Policing Improvement Agency working on the establishment of the National Police Air Service

o    TUPE project on closure of the Commission for Architecture & the Built Environment (CABE)

o    National HR lead supporting the development of and transition to 9 independent Regional Fire Control Centres from 46 separate Fire Service based ones, including project planning and analysis, and stakeholder support & guidance on policy and legal issues.

o    Worked with Directors and Managers to determine and implement total reorganisation of Probation Service community programmes teams in order to achieve a more streamlined, efficient and cost effective service


·     Preparation for & achievement of the Investors in People award:

o    Lead a Borough Council to achieve the Investors in People award, and it’s re-accreditation against the revised standard three years later, including working with Elected Members to ensure understanding and ‘buy in’ to the process

o    Lead a County Council to complete pre-assessment analysis of readiness for Investors in People, and drew up action plan to take it forward


·     HR policy & procedure development:

o    Developed guidance on key HR issues and policies for Regional Fire Control Centres, eg TUPE, Redundancy, Relocation, Recruitment & Selection, Pay & Reward, Performance Management, Diversity & Dignity at Work, employment law implications of the transfer process and strategies for ensuring a smooth transfer

o    Worked with Principal Officers, Managers and representative bodies of Fire & Rescue Service to develop, and provide guidance on, policies in absence management, performance management, & capability

o    Developed, negotiated and implemented policies on recruitment and selection, flexible working, grievance, discipline and absence management for Probation Service

o    Developed, negotiated and implemented policies on Training & Performance Management (including appraisals), Work/Life Balance, Training & Development, Diversity, Dignity at Work for a Borough Council


·     Providing guidance and support on HR problems:

o    Re-organisations, restructures, redundancy, TUPE transfers

o    Disciplinary action, including dismissals and appeals, and disciplinary investigations

o    Grievances, and carrying out grievance investigations at a senior manager / director level

o    Discrimination claims, including providing evidence for a successful defence at tribunal

o    Persistent absence – long term & short term, including implementing capability procedures

o    Job evaluations


·     Project management of HR projects:

o    National Police Air Service project – developing, and supporting the employers to implement, an HR project plan while providing support and guidance to affected staff

o    National FiReControl project – identified and drew up HR project plan for the transition from 46 separate Fire & Rescue Service control rooms to 9 independent Regional Control Centres

o    Drew up plan and implemented it to enable Borough Council to successfully prepare for and achieve Investors in People

o    Developed successful bid for “Work-Life Balance” funding and project managed analysis and implementation of necessary changes to policy and practice


·     Embedding diversity & equality within organisations:

o    Developing and implementing equality action plans in accordance with legislation and best practice within Borough Council and Probation Service

o    Developed positive action programmes with Chamber of Training, Commerce and Enterprise to encourage and enable severely disadvantaged groups of people to take advantage of government funded training programmes

o    Delivered awareness raising & training to company directors / board members / elected members on their responsibilities with regards equality / diversity

o    Planned and implemented flexible working policies & practices within Borough Council

o    With other stakeholders developed and launched a multi-agency approach to dealing with racial harassment in Bedford

o    Chaired regional equalities forum which began the process of developing the national standard for equality.


·     Training & development:

o    Developed and implemented all policies & practices necessary to achieve Investors in People

o    Developed and implemented National Vocational Qualifications in Management,  Administration, and Customer Service within borough council, including gaining accreditation as an assessment centre with Edexcel, using non-portfolio based techniques

o    Carried out corporate training needs analysis leading to the development of a training strategy and plan for a borough council, and implemented the plan.